Customer Testimonials

I had a great experience buying my new Bronco with TeeJays Help! Definitely would recommend Grieco to anyone!!!⭐️⭐️⭐️⭐️⭐️

Service team is always a pleasure to work with.

Worked with Steve, Tiny and Emma. They were easy to work with and helpful throughout the process.

Got my truck repaired in time for me to make move to Louisiana.

Fantastic Customer Experience.! I wanted to share my experience with Greico Ford. I purchased my vehicle from them a few months ago, which was a very transparent and upfront experience, all the way back to the business manager. They made feel seen, and heard while expressing my needs for a vehicle, as well as how I was going to protect myself after the purchase. Part of that protection was a warranty, you just have to have one. During the process, my sales professional, (who no longer works there) promised me that I would get my first oil change for free. ... Read More

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Google - Nov 11, 2026

Fantastic Customer Experience.! I wanted to share my experience with Greico Ford. I purchased my vehicle from them a few months ago, which was a very transparent and upfront experience, all the way back to the business manager. They made feel seen, and heard while expressing my needs for a vehicle, as well as how I was going to protect myself after the purchase. Part of that protection was a warranty, you just have to have one. During the process, my sales professional, (who no longer works there) promised me that I would get my first oil change for free. We'll, I never got that in writing, and rather than dismiss me, the service manager/ advisor Richard Borrelli and general manager worked together to make that happen for me. They truly helped me maintain my view of how they take care of their customers, and I will most certainly be coming back so they can help me keep my vehicle running in tip-top shape. Thank you so much, Greico Ford, I will definitely be recommending you to anyone I know that needs a vehicle, or quality service on the one they already have.

Fantastic Customer Experience.! I wanted to share my experience with Greico Ford. I purchased my vehicle from them a few months ago, which was a very transparent and upfront experience, all the way back to the business manager. They made feel seen, and heard while expressing my needs for a vehicle, as well as how I was going to protect myself after the purchase. Part of that protection was a warranty, you just have to have one. During the process, my sales professional, (who no longer works there) promised me that I would get my first oil change for free. ... Read More

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Google - Nov 11, 2026

Fantastic Customer Experience.! I wanted to share my experience with Greico Ford. I purchased my vehicle from them a few months ago, which was a very transparent and upfront experience, all the way back to the business manager. They made feel seen, and heard while expressing my needs for a vehicle, as well as how I was going to protect myself after the purchase. Part of that protection was a warranty, you just have to have one. During the process, my sales professional, (who no longer works there) promised me that I would get my first oil change for free. We'll, I never got that in writing, and rather than dismiss me, the service manager & my service advisor Richard Borrelli & general manager worked together to make that happen for me. They truly helped me maintain my view of how they take care of their customers. I will most certainly be coming back so they can help me keep my vehicle running in tip-top shape. Thank you so much, Greico Ford Raynham. I will definitely be recommending you to anyone I know that needs a vehicle, or quality service on the one they already have.

Technician was on time and professional

Had a starting issue . Shop replaced battery good to go in no time.

i was terribly mistreated, keith talked down about my vehicle and stated that he would drive my vehicle because it has a little rust, tried to up sell me on over $2,000 worth of stuff and didn’t even do the alignment i was there for in the first place, absolute disgrace and will never come back here again. avoid this place at all costs, rude employees that don’t know what they are talking about.

Great price for quality work.

Absolutely the only place to go for purchasing a new or used car. Great service staff and unlike others. They actually follow up and call you back. Highly recommend.

Keith was extremely helpful and patient. After almost 30 years driving a Jeep, this is my first go with a Bronco. Hopefully I will love it as much which means continued customer.

Bought a new f350 from the dealership last week. Jeff was the salesperson I dealt with. He was kind and patient with me. I wasn’t sure exactly what truck I wanted. Let me test drive multiple trucks till I found one that I liked. Overall, it was a great experience dealing with Jeff and Grieco Ford. Thank you!

Top notch dealership from their sales teams to the financing department and service the best around!!!

I recently purchased a new 2026 Ford F-150 from Andrew Keenan at Grieco Ford, and the entire experience was quick and seamless. They had me in and out in under three hours. The negotiation process was straightforward, and we agreed on a price quickly without any pressure or hassle. They gave me a fair value for my Bronco trade-in and sold me the F-150 at a great discount. I'm hoping to keep this truck for many years, and I'll definitely be coming back to Grieco Ford for service and future vehicle purchases!

Great dealership to work with. Super smooth and easy

My service advisor was Keith. I have also had him in the past with other vehicles and I always feel like I am in good hands with him. He is knowledgeable, personable, great to work with and he keeps me updated throughout the process. Excellent experience!

As always, having service performed by Grieco Ford is my only choice, I appreciate the way I am treated by the staff at the service department.

My Explorer had 2 recalls that needed to get done… With my schedule it’s frustrating to get a convenient appointment. My daughter told me Grieco Ford Service My thought yeah right! Then the call came in from Grieco She was wonderful great customer service I had a Friday appointment they came to my office fixed the recall on site NO CHARGE … OK what’s the catch Absolutely Nothing!!! Lucas came to my place of employment explained what he was doing fixed everything he was great I loved the video they send of the repairs for Zero Money! Now I am ... Read More

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Google - Nov 2, 2026

My Explorer had 2 recalls that needed to get done… With my schedule it’s frustrating to get a convenient appointment. My daughter told me Grieco Ford Service My thought yeah right! Then the call came in from Grieco She was wonderful great customer service I had a Friday appointment they came to my office fixed the recall on site NO CHARGE … OK what’s the catch Absolutely Nothing!!! Lucas came to my place of employment explained what he was doing fixed everything he was great I loved the video they send of the repairs for Zero Money! Now I am scheduling my next oil change with them and if needed anything else they can do on site. I have to be honest I did give Lucas lunch money So worth it Great Service

Dj was very helpful with everything. Helped me with the installation of my shelf and racks!

Got an inspection sticker Quick, polite, and professional! Great job guys!!!

I am writing to express my concern regarding the delay in processing the paperwork. The repeated trips required to address this issue are impacting my time. I kindly request that the process be expedited to minimize further inconvenience. Thank you for your attention to this better

Relaxed buying experience, no high pressure tactics. Billy, Darrien and Emma were great!

The experience at Greico Ford was excellent. Robert Childs was the salesman that helped me out throughout the process of purchasing my 2026 F-150 Lariat. Bob was straightforward, honest, and fair. Even after I bought my vehicle, and was waiting for a few things from the dealership, Bob contacted me frequently to keep me updated on things. This is the way business should be done. I definitely will be coming back to Greico Ford and buying another vehicle from Bob in the future.

Robert was great to work with. Fair deal on my trade and the new truck. 3 car we’ve bought from Grieco would definitely recommend

Very professional

They don’t fix any issues and take hours of your time. My brakes have been squealing since I bought the car a month ago, and they told me it’s “normal” it’ll “go away after awhile” that my brakes are in “mint condition” yet one of the rotors is worn and grooved all over. Stay as far away from this place as possible.

Extremely easy and could not have asked for a more knowledgeable salesperson…shout out DJ! Answered any questions almost immediately and I certainly did not feel pressured at all to purchase my vehicle…HIGHLY RECOMMEND!

Took a new limobus in for a ticking noise coming from the motor. Greico took the bus in and replaced the motor, no questions asked. Can't say enough about John in service and how quickly he took care of this. He took the bus in right away and had it back in 4 days, which was incredible. Truely excellent service. Thank you, John and Greico Ford.

Best experience at a ford dealer ship, will definitely only buy from greico. Thank you Billy, Tiny for getting it done !

Used their mobile service for a recall on my 2024 Ford Bronco. Tech showed up on time, made the repairs, sent a video of the repair, kept the vehicle clean and looking great.

Rob the manager has been very pleasant to deal with.

It would be 0 stars if I could rate it. I have waited patiently, lots of emails as proof and phone calls for over a year. We bought our vehicle, and it was supposed to be delivered to Maine as we agreed. I ended up having to drive there, as we had been approved and legally owned the vehicle for over 2 weeks. They refused, and eventually we had to meet them at the Maine/NH border. We were promised a $200 wellness check for our troubles and travel, still haven't recieved it. They say that we got it, can't prove ... Read More

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Google - Oct 19, 2026

It would be 0 stars if I could rate it. I have waited patiently, lots of emails as proof and phone calls for over a year. We bought our vehicle, and it was supposed to be delivered to Maine as we agreed. I ended up having to drive there, as we had been approved and legally owned the vehicle for over 2 weeks. They refused, and eventually we had to meet them at the Maine/NH border. We were promised a $200 wellness check for our troubles and travel, still haven't recieved it. They say that we got it, can't prove it, we never did. I had to replace the trunk actuator right away, tires sucked, alignment sucked, all receipt and proof I can provide. They wont make it right. I'll update this with pictures and proof. I just want to see if they care at all and maybe do what they promosed adter talking to the staff so many times. Maybe Mercedes or Mike or somebody will carr, I doubt it. I'll elaborate more in my update. Thx. 2020 Hyundai Palisade SEL. Maine.

I recently purchased a low-mileage 2017 Ford Mustang Shelby GT350 from this dealership. While the initial purchasing experience was less than ideal, as I waited more than five hours past my scheduled pickup appointment to complete the financing process, the dealership did provide a $500 credit toward the vehicle to compensate for the inconvenience. During the test drive, I identified a couple of minor mechanical issues that required multiple service visits. Unfortunately, after several attempts to address the problems, it was ultimately determined that the engine needed to be replaced. Fortunately, the vehicle came with the dealership’s 3,750-mile bumper-to-bumper warranty, and ... Read More

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Google - Oct 17, 2026

I recently purchased a low-mileage 2017 Ford Mustang Shelby GT350 from this dealership. While the initial purchasing experience was less than ideal, as I waited more than five hours past my scheduled pickup appointment to complete the financing process, the dealership did provide a $500 credit toward the vehicle to compensate for the inconvenience. During the test drive, I identified a couple of minor mechanical issues that required multiple service visits. Unfortunately, after several attempts to address the problems, it was ultimately determined that the engine needed to be replaced. Fortunately, the vehicle came with the dealership’s 3,750-mile bumper-to-bumper warranty, and the engine replacement was covered. I would particularly like to recognize Rich in the service department for his professionalism and attention to detail throughout the process. He was thorough, courteous, and responsive, and he made every effort to ensure the issues were properly addressed. Although the overall experience presented some challenges, I appreciate that the dealership honored its warranty and ultimately stood behind the vehicle. Rich’s excellent customer service played a significant role in turning a frustrating situation into a positive outcome. Overall, while there is room for improvement in the initial sales and delivery process, I commend the dealership for its commitment to resolving the issues and providing the support needed to make things right.

stay away from this service dept, they are more fraud then service. Thier Mobile service came to service my elderly aunts escape, left wheels loose, and both calipers were wiggle loose. brought it to an other shop and had them finish the work. they will never touch another one of our vehicles.

Great job very little wait

The service department helped me anyway they could with my problem thank you so much for your attention

I had a great experience working with Justin. He was professional, honest, helpful, and made the entire process of buying my van smooth and stress-free. He was responsive, answered all my questions, and made sure everything went well from start to finish. It’s not every day you meet someone who genuinely cares about providing great customer service. I highly recommend Justin to anyone looking to purchase a vehicle. I would definitely work with him again. Thanks, Justin, for the excellent service!

Great service, diagnosed the problem and fixed it same day! Would definitely recommend!

Great service/sales staff. In and out quick. Steve is very helpfull.

Very easy process in purchasing the van Dj explained everything to me and made it super convenient for me to have racks and shelfs installed.

super quick and they were all friendly!

Billy was an excellent help and made buying a car easy and comfortable. Emma was awesome helping me get familiar with my new car! Thank you both!

If I could leave zero stars I would. We bought two vehicles from here in the same month. One for each business. Since day 1 one of the trucks the GPS hasn’t worked. They had told me multiple times they would make it right. We bought the truck in September of 2023 and still to this day it still doesn’t work. We sold the other truck in May of this year and since then I have been trying to get my money back on the extended warranty. I keep getting the run around. My next option is driving from the ... Read More

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Google - Oct 5, 2026

If I could leave zero stars I would. We bought two vehicles from here in the same month. One for each business. Since day 1 one of the trucks the GPS hasn’t worked. They had told me multiple times they would make it right. We bought the truck in September of 2023 and still to this day it still doesn’t work. We sold the other truck in May of this year and since then I have been trying to get my money back on the extended warranty. I keep getting the run around. My next option is driving from the cape and walking in and demanding my money back. This has been the worst ford dealership to deal with. We had gone with this dealership because we had good luck in the past but not anymore. I now tell people to run don’t walk if they are thinking of going here.

Keith is great very responsive and lets ya know what’s happening every step on the way

Recall

Very good service

There’s not much worse than having your vehicle brake down while traveling. Unfortunately this is what happened to me very late in the evening when I charged my truck to start my drive back from Massachusetts to New Jersey. I pulled away from the charger, parked and ran into the store and when I came out my truck wouldn’t let me do anything. I was stranded and needed a tow. Called Ford roadside assistance and was told I would have to pay because I wasn’t covered. I was towed to GRIECO Ford in Raynham. Because of the ... Read More

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Google - Oct 1, 2026

There’s not much worse than having your vehicle brake down while traveling. Unfortunately this is what happened to me very late in the evening when I charged my truck to start my drive back from Massachusetts to New Jersey. I pulled away from the charger, parked and ran into the store and when I came out my truck wouldn’t let me do anything. I was stranded and needed a tow. Called Ford roadside assistance and was told I would have to pay because I wasn’t covered. I was towed to GRIECO Ford in Raynham. Because of the late hour they had to leave my truck outside the gate and I was brought to a Hotel and told the dealership would call in the morning. After waiting a few hours for a call I decided to call them. They said they didn’t know anything about my truck and would have to go look for it and then let me know what was going to happen. They seemed annoyed that they got my vehicle dumped there. I had a checkout time of 11AM so I called the dealership to suggest that maybe the 12volt battery had died based on the symptoms and perhaps they could check that first incase it was something simple and I wouldn’t need to rent a car to get home. He agreed that it was possible that could be the problem but said they were too busy to check it. He didn’t like to start a job and not be able to complete it. I said if it’s just the 12v we could find that out very quickly. It didn’t happen and I drove back to NJ. The 12V battery ended up being bad but also had other issues so I wouldn’t have been able to drive it home but the lack of customer service to not even check was the beginning of an over 3 week ordeal. The final straw for me was a phone call I had with the advisor on a Tuesday who said the warranty company asked for photos of the batteries that went bad. This meant a long process for them and they wouldn’t be able to drop the batteries until Thursday or Friday and send the pictures on Friday. My advisor isn’t there on Mondays so I waited to hear from him on Tuesday. When he didn’t call I called him and he said they ended up not dropping the batteries because it is such a big job and time consuming they decided to push my truck outside and work on other cars first since the bay would be tied up. It was at that point I told them I would send a transport for my truck to bring it back to the dealership where it was purchased. They refused to help the driver put the EV in neutral and then lied on the paperwork saying I refused to let them take the photos of the batteries to get it fixed. The 12V battery they installed and I use that word loosely. All they did was hook up the battery to the cables loose in the front trunk area. They also didn’t reinstall the plate covers for the batteries under the truck. Just left them in the bed of the truck with a bag full of bolts. There were a few loose nuts that ended up on the ramp. Who knows what fell off on the trip. There were so many opportunities for them to give good customer service and they missed every single one. I Blame Ford for the lack of training on EVs and training on simple customer service could have eased a lot of the pain. The lack of communication was amazing. Glad my truck is out of there.

Was talking to a salesman to buy a truck, gave my card info to put a deposit down and booked my flight since I was flying from the west coast. When I get to the airport to fly to Boston I get a call informing me that the truck was sold, I locked the card after that since I have no idea why you would ask me for my card info and then not charge the deposit of the car. Thanks for wasting my time and money.

I had an appointment at 9:30AM, for two recall notices, so dropped my car off around 3PM the day before. About noon, the day of the appointment, I called to check on my car. Someone at the dealership transferred me to the service adviser, who wasn't available so I was told to leave a message and they would respond soon. I never got a call back so I called again around 3PM and was told my car was ready. I went to the dealership to pick up my car. I told the service adviser that I had left him ... Read More

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Google - Sep 23, 2026

I had an appointment at 9:30AM, for two recall notices, so dropped my car off around 3PM the day before. About noon, the day of the appointment, I called to check on my car. Someone at the dealership transferred me to the service adviser, who wasn't available so I was told to leave a message and they would respond soon. I never got a call back so I called again around 3PM and was told my car was ready. I went to the dealership to pick up my car. I told the service adviser that I had left him a message and he said he never received it. Funny that when I previously called it said it was his line and to leave a message so he either didn't check for messages or just never bothered to call me back! He said he was going to get the car and for me to wait out front for him to bring it around. About 10 minutes go by and then I see two service techs driving the car around the building. On their second pass going by me, one of them must have seen me standing there so they stopped. The one in the passenger seat got out and asked if that was my car. When I said yes he motioned the other tech to park it. While standing and waiting for my car I noticed it said they had done a multipoint inspection of my car and that the report would show is anything needed attention. I never received that report with my paperwork. I was too mad to go back inside and ask for it so just drove away.

Worst car buying experience ever! They used every trick in the book, including “ the car was owned by an older couple who barely drove the car”. 5,000 a year is low, but hardly barely driving it. We ended up buying a 2009 Mini. There were chips in the paint all over the hood. It had clearly been driven a lot on the highway or gravel. Way more than barely at all. The front fender was attached with zip ties, which we didn’t notice until we got home. They were not one bit helpful or willing to repair it. We live on ... Read More

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Google - Sep 13, 2026

Worst car buying experience ever! They used every trick in the book, including “ the car was owned by an older couple who barely drove the car”. 5,000 a year is low, but hardly barely driving it. We ended up buying a 2009 Mini. There were chips in the paint all over the hood. It had clearly been driven a lot on the highway or gravel. Way more than barely at all. The front fender was attached with zip ties, which we didn’t notice until we got home. They were not one bit helpful or willing to repair it. We live on Marthas Vineyard and returning for repairs would have been a lot of effort, $, and time. We got the “ let me talk to my manager” over and over. No one provided their name. Total shady used car sales job. I thought buying a used car from a reputable dealership would be safe. They were in line with side of the rode used car buy from auctions dealers, but 3X the price. We paid cash for the car, but had to go all the way back, at our expense, since the registration/ title guy was not there on that day. We will never again buy from Ford again!

This place is terrible. Always trying to tell the customer they need something done when they most likely do not. They are in the business of taking advantage of people who do not understand repair work and the uneducated trusting customer has to pay an invoice that most likely was not something needed. I have come to this conclusion after several visits to their repair shop for warranty work and not just a one time event. Do better stop taking advantage of people!

Thank you DJ! You were a great help! I love my new F-150!! Thanks

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DJ was the best! Thank you so much for all of your help! I appreciate you DJ!

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I bought a BMW X5 from DJ. He was very honest, fair, knowledgeable, and very helpful. Great experience! Thanks DJ!!

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Dj has an amazing personality was super helpful & I will recommend him to everyone I know. Thanks again DJ!!

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Run away from this place

I just sent my car for new transmission and they gave me a price over the phone and after few days they give me a price and I agree and plus I did ask a couple times to Make sure. But after the works done and I see the bill it’s another $1000 over and the manger bring a guy from the service department to talk and he’s a great talking guy convinced me and when he walks the manger look at him and blinks he’s yes ( that means you did it) I show get a price over ... Read More

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Google - Aug 4, 2026

I just sent my car for new transmission and they gave me a price over the phone and after few days they give me a price and I agree and plus I did ask a couple times to Make sure. But after the works done and I see the bill it’s another $1000 over and the manger bring a guy from the service department to talk and he’s a great talking guy convinced me and when he walks the manger look at him and blinks he’s yes ( that means you did it) I show get a price over email never over the phone . Very bad experience after I bring a car for years for every work that needs be done. Very disappointed. Be careful always ask for email or paper saying the price. (I will never bring my car back)

A short bald service advisor was very rude to me today.

Zero communication. Did not fixed the problem. Will not go back

Most pleasurable experience at this dealership! Billy Rudolph was so professional and easy to work with , I no longer dread buying a new vehicle! Jeff in finance was also very easy going with no pressure! Emma was the sweetest and most patient person with me when explaining all the new technology in the vehicle! I will definitely be returning to Grieco Ford for my next new vehicle! These three people made buying a new vehicle FUN!

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I am truly disappointed with my experience purchasing a vehicle from this dealership. They entered the wrong address and incorrect phone number in my paperwork. More importantly, I had to wait two weeks for the vehicle to be shipped in, only to realize it was not the exact vehicle I originally intended to purchase. In the end, I decided to keep this vehicle. However, it only came with one key. The salesperson, David, told me that he would notify me or arrange for me to pick up the second key once it arrived at the dealership. I have waited for ... Read More

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Google - Jun 14, 2026

I am truly disappointed with my experience purchasing a vehicle from this dealership. They entered the wrong address and incorrect phone number in my paperwork. More importantly, I had to wait two weeks for the vehicle to be shipped in, only to realize it was not the exact vehicle I originally intended to purchase. In the end, I decided to keep this vehicle. However, it only came with one key. The salesperson, David, told me that he would notify me or arrange for me to pick up the second key once it arrived at the dealership. I have waited for a long time and followed up with David multiple times via text message, but I have not received any response or update. I also reached out by email to both the sales manager and the service manager, but I have not received any reply from either of them.

All staff were friendly and helpful; thanks, Keith, Mike, Tiny, and Emma. ***9/22/26: Unfortunately, I have had to delete my favorable comments from the original body of my review due to a massive registration failure by the dealership (I was falsely led to believe my out-of-state plates were transferred. Three weeks later, I learned my new vehicle that I had been driving daily was unregistered! It is outrageous that the dealership attached my plates and let me drive off the lot knowing my vehicle was unregistered!). There was zero follow-through after the sale that wasn't initiated by me, and three ... Read More

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Google - Jun 14, 2026

All staff were friendly and helpful; thanks, Keith, Mike, Tiny, and Emma. ***9/22/26: Unfortunately, I have had to delete my favorable comments from the original body of my review due to a massive registration failure by the dealership (I was falsely led to believe my out-of-state plates were transferred. Three weeks later, I learned my new vehicle that I had been driving daily was unregistered! It is outrageous that the dealership attached my plates and let me drive off the lot knowing my vehicle was unregistered!). There was zero follow-through after the sale that wasn't initiated by me, and three months later, I still have not received a check for the registration overage. **No call back from the dealer registration staff regarding the overage check; disappointing, to say the least.

This was one of the worst service experiences I had ever delt with. Cost me over $3000 to fix my many issues with the f150. I was ensured that my check engine light would not come back on. But three days after I got my truck, the check engine light came back on. When I got my truck back, nothing was put back the way it should’ve been. After bringing my truck back in to point out a concern, One of the Service members have the audacity to tell me “that’s how it was when it was brought in”. ... Read More

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Google - Jun 8, 2026

This was one of the worst service experiences I had ever delt with. Cost me over $3000 to fix my many issues with the f150. I was ensured that my check engine light would not come back on. But three days after I got my truck, the check engine light came back on. When I got my truck back, nothing was put back the way it should’ve been. After bringing my truck back in to point out a concern, One of the Service members have the audacity to tell me “that’s how it was when it was brought in”. Another one gave me a smirk when I brought it back in to inform him of what was out of place. I was not taken seriously and what’s sad about this whole thing is that I was about to buy another car and I was working with a very professional and nice sales member and sadly I had to tell him that because of the service that I received from his service department, I did not want to spend another dime at this location. The Sales department I’ve given an A but the Service department I’d give an F- .

I am disappointed in my experience with the service department. I brought my car in for repairs, picked it up 4 days later, to have new issues with the car. I brought the car back, and then did not receive an update on my car until 6 days later. I understand there can be issues, but to not receive a phone call for six days, when I called approximately 4 times, is unprofessional. I was quoted one price, then was told it was $600 more then initially quoted. Thankfully Laura was able to address the pricing issue. I go to pick up my car, ... Read More

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Google - Jun 5, 2026

I am disappointed in my experience with the service department. I brought my car in for repairs, picked it up 4 days later, to have new issues with the car. I brought the car back, and then did not receive an update on my car until 6 days later. I understand there can be issues, but to not receive a phone call for six days, when I called approximately 4 times, is unprofessional. I was quoted one price, then was told it was $600 more then initially quoted. Thankfully Laura was able to address the pricing issue. I go to pick up my car, AND THERE IS ANOTHER ISSUE. I will not be returning to get my car serviced here again.

I went for and oil change I end up paying $350.00 The warranty guy had requested something from you guys. You guys made me pay for it.

If I could give this dealership a zero and still be able to write a review, I would. I purchased a used vehicle with an extended warranty and lucky I did have the extended warranty. While the transaction went fine, the aftermath of issues including having the engine needing be replaced shortly only having the vehicle for three weeks. While the service manager advised it would be covered under the extended warranty I purchased, this service manager dragged his feet and didn't ensure the work performed was completed adequately-which resulted in having this vehicle back in for additional work ... Read More

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Google - May 19, 2026

If I could give this dealership a zero and still be able to write a review, I would. I purchased a used vehicle with an extended warranty and lucky I did have the extended warranty. While the transaction went fine, the aftermath of issues including having the engine needing be replaced shortly only having the vehicle for three weeks. While the service manager advised it would be covered under the extended warranty I purchased, this service manager dragged his feet and didn't ensure the work performed was completed adequately-which resulted in having this vehicle back in for additional work two additional times after the engine being replaced including the vehicle wires being charred while at this dealership due to the incompetency of the service departments technicians and over all managers. When addressed with the manager himself, he didn't care even though the dealerships motto is to ensure customer service is 100%, I was basically told deal with the service manager. While the service managers claim to fame was I have been in this type of work for over 20 years, when addressing issues/concerns, he had no understanding or couldn't answer my concerns. I highly would recommend you staying away from making any purchases here as once you make a purchase, this dealership does not stand behind their words. It directly shows on their review rating too. STAY AWAY...PURCHASE ELSEWHERE

The experience of leasing or buying a vehicle is usually dreaded. My experience is very much different! The sales person (Keith Grey) was very professional and bent over backwards to help me. Every time I changed something he smiled and got it done. I kept sending him to see Mike to run more numbers. Nothing but fast service and smiles! Emma was responsible for getting me familiar with the vehicle. I'm not much on technology, but she kept showing me over and over until I understood the tech. I even went back a second time and she worked with ... Read More

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DealerRater - May 15, 2026

The experience of leasing or buying a vehicle is usually dreaded. My experience is very much different! The sales person (Keith Grey) was very professional and bent over backwards to help me. Every time I changed something he smiled and got it done. I kept sending him to see Mike to run more numbers. Nothing but fast service and smiles! Emma was responsible for getting me familiar with the vehicle. I'm not much on technology, but she kept showing me over and over until I understood the tech. I even went back a second time and she worked with me again. This dealership is nothing but class!!! Thank all of you at Greico Ford for my wonderful experience. I will be back. Mike Acheson

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I’m really frustrated with my recent experience. My engine oil was changed, but both my windshield washer fluid and brake fluid were left completely empty. I expected my car to be fully serviced and up to date, but this situation is very discouraging. I would like to request that these issues be addressed promptly so my car can be properly taken care of.

I went to Grieco Ford today to decide what Ford SUV would best fit my needs and couldn’t get anyone to talk to me after 30 minutes on scene. I looked at the SUVs outside and inside. While in the showroom, I sat inside the Bronco sport after opening all the doors and didn’t receive a single hello. Seriously, even Walmart does a better job greeting people. At one point, I set the alarm off on the full size Bronco after I opened the door and made a scene. Clearly, it was impossible to remain unnoticed after that or ... Read More

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Google - Mar 26, 2026

I went to Grieco Ford today to decide what Ford SUV would best fit my needs and couldn’t get anyone to talk to me after 30 minutes on scene. I looked at the SUVs outside and inside. While in the showroom, I sat inside the Bronco sport after opening all the doors and didn’t receive a single hello. Seriously, even Walmart does a better job greeting people. At one point, I set the alarm off on the full size Bronco after I opened the door and made a scene. Clearly, it was impossible to remain unnoticed after that or so I thought, but a woman came over to turn off the alarm and then walked away. At no point had I been approached or offered any assistance and there were multiple staff members nearby. On the bright side, both Silko Honda and Tasca Ford were willing to answer my questions and offer a test drive. There’s plenty of dealerships in the area. No need to waster your time at Grieco Ford. Good luck on your car buying journey.

Very unhappy with how everything we handled, was interested in a truck, and a salesman who gave me a rough estimate of my trade in car with pictures and all the information needed, he then promised me a monthly payment estimate so I can put some money down on a truck and come get it once we agree on a date, I live 2 hours away so was trying to get everything organized over the text, he then messaged me and said the truck sold before he even gave me a monthly estimate, waited 2 hours for him to respond for the ... Read More

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Google - Mar 25, 2026

Very unhappy with how everything we handled, was interested in a truck, and a salesman who gave me a rough estimate of my trade in car with pictures and all the information needed, he then promised me a monthly payment estimate so I can put some money down on a truck and come get it once we agree on a date, I live 2 hours away so was trying to get everything organized over the text, he then messaged me and said the truck sold before he even gave me a monthly estimate, waited 2 hours for him to respond for the monthly payments, not to mention was interested in the truck on Monday and was told it was sold, only for them to message me 2 days later saying it’s back at the dealer, the deposit someone left fell through, hmmm very strange, what a huge waste of time

You’re better off going to Braintree I made an appointment for a state inspection and a clicking from my seat. Kept my car for a day and no follow ups even when I’d call and ask or use their text option. Picked my car up for them to tell me they didn’t find a problem with clicking. Yet when I pulled out the lot I could hear the clicking, they definitely didn’t check. They didn’t even do a state inspection and said they didn’t have it written down despite making that clear on the ... Read More

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Google - Mar 11, 2026

You’re better off going to Braintree I made an appointment for a state inspection and a clicking from my seat. Kept my car for a day and no follow ups even when I’d call and ask or use their text option. Picked my car up for them to tell me they didn’t find a problem with clicking. Yet when I pulled out the lot I could hear the clicking, they definitely didn’t check. They didn’t even do a state inspection and said they didn’t have it written down despite making that clear on the phone and discussing with Keith at drop off. Went to get it inspected somewhere else and couldn’t even get my emissions tested because they did a sync system update. Asked to speak w a supervisor and have yet to receive an apology or get these issues resolved. I’d give zero stars if I could.

This is a long post but I have been updating it. Please read . 143 Days still waiting for my check for reimbursement of money I've already given them for the inspection sticker. And the repairs I had to do to get it to pass inspection I only asked him to reimburse me for parts. When I finally receive the check I will update the post. You can see the picture attached The table I put in was 3 in longer they made up the room with a zip tie. Dealership Obligations ​OEM Compliance: Dealers are legally prohibited from delivering a vehicle ... Read More

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Google - Feb 26, 2026

This is a long post but I have been updating it. Please read . 143 Days still waiting for my check for reimbursement of money I've already given them for the inspection sticker. And the repairs I had to do to get it to pass inspection I only asked him to reimburse me for parts. When I finally receive the check I will update the post. You can see the picture attached The table I put in was 3 in longer they made up the room with a zip tie. Dealership Obligations ​OEM Compliance: Dealers are legally prohibited from delivering a vehicle that does not comply with Federal Motor Vehicle Safety Standards. ​Safety Liability: If a dealership installs a battery without the original manufacturer's (OEM) hold-down hardware, they may be liable for "negligent repair" if the battery shifts and causes damage. Bought a Toyota 4Runner from Grieco Ford. Vehicle did not pass inspection had to fix it myself. They said they would reimburse me for the price of the inspection sticker and the parts still waiting on the check. Found a giant mouse nest inside the back panel I had to remove it myself. The most urine smell under the back seat started to smell worse everyday. Tire pressure light went on when I left the lot when I picked it up for the first time. When I bought the vehicle I asked him to get me two keys somehow they were able to get me a used key that does not work. I brought the vehicle back to the dealership to have them work on the tire sensor light and the key and the mouse smell they were only able to get the mouse smell out. The key still does not work tire light pressure sensor is still on. They made me sign paperwork showing what they worked on when they got the vehicle in on trade they used a zip tie to hold the battery down the battery broke free in the cold weather. I do not trust their AFC certified mechanics to work on my vehicle anymore. The speakers were blown in the vehicle in the dashboard so you can't make a phone call you cannot understand what they're saying they told me they would not fix the speakers I would have to pay for at least half of it. This was all within the first 30 days me owning the vehicle. After bringing my vehicle to another mechanic I wouldn't allow Greco Ford to work on a golf cart. They do not seem to understand how to work on vehicles and understand all-wheel drive vehicles and the fact that the tires need to be all the same wear on the tread they only replace two which you are not supposed to do on a vehicle like this. Also when I bought it they said they put new brake parts in to find out the caliper slides were really sticky and I was getting really horrendous gas mileage. ​A zip tie is not a crash-rated fastener. Under most state Unfair and Deceptive Acts and Practices (UDAP) laws, a dealership cannot legally certify a repair as complete or safe if the battery is not properly anchored with an OEM-spec or equivalent metal hold-down.

Found a car on their online inventory that they have with a sister dealership was told to put a $500 deposit down and they would drive the car down for me to look at and they called the store ahead of time to let them know they were coming. Pay the deposit wait three hours get a message saying they got there and the car just sold. Decided to call the sister store and inquire about it and get told it’s actually available told them that’s funny because I was just told it was sold from their sister store. ... Read More

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Google - Feb 20, 2026

Found a car on their online inventory that they have with a sister dealership was told to put a $500 deposit down and they would drive the car down for me to look at and they called the store ahead of time to let them know they were coming. Pay the deposit wait three hours get a message saying they got there and the car just sold. Decided to call the sister store and inquire about it and get told it’s actually available told them that’s funny because I was just told it was sold from their sister store. She puts me on hold to go check and says someone was looking at it but no, it’s still available. Now I get the hit to my credit score and have to wait for my $500 deposit to get sent back to me hoping it won’t take too long as I desperately need a car sales rep did apologize but still did not answer the question as to why the sister store would say it’s still there

Poor communication, delays unexplained, not returning phone calls or texts are among the reasons my experience was less than ideal. Took a full week to buy a car! You should be able to buy a car in an hour or two. The ONLY reason I bought from Greico is that they had exactly what I was looking for in inventory. Otherwise, I definitely would’ve done business elsewhere. There’s a ton of improvement potential for this dealership! I hope they hear this message and take it to heart to become better.

Lack of communication as to status of vehicle. I had to reach out at 5:30pm everyday to find out they needed another day. Lack of experienced service techs. Rather than try lubrication of the window or components, they spent 3 days trying to duplicate the issue (slow opening and closing of the power window was the issue). Had the truck returned and I immediately tested the window and experienced the issue was unresolved. I have purchased 5 vehicles from this dealership, and the are always fair. The service department is sorely lacking customer service skills. Service techs seem to be lackluster at ... Read More

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Google - Feb 16, 2026

Lack of communication as to status of vehicle. I had to reach out at 5:30pm everyday to find out they needed another day. Lack of experienced service techs. Rather than try lubrication of the window or components, they spent 3 days trying to duplicate the issue (slow opening and closing of the power window was the issue). Had the truck returned and I immediately tested the window and experienced the issue was unresolved. I have purchased 5 vehicles from this dealership, and the are always fair. The service department is sorely lacking customer service skills. Service techs seem to be lackluster at best.

Worst service experience I’ve ever had. Brought my truck in for warranty work. Told it would take a few days for the part to come in. Got my truck back until it was in. Dropped it back off and they said give us 2-3 days( no big deal). 2 days into it they broke something else while replacing the part. They told me 2 days for that part to get delivered. Waited 2 weeks with no call so I called for an update. Said they had the part but it was going to be another week. Gave them the benefit because of ... Read More

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Google - Jan 19, 2026

Worst service experience I’ve ever had. Brought my truck in for warranty work. Told it would take a few days for the part to come in. Got my truck back until it was in. Dropped it back off and they said give us 2-3 days( no big deal). 2 days into it they broke something else while replacing the part. They told me 2 days for that part to get delivered. Waited 2 weeks with no call so I called for an update. Said they had the part but it was going to be another week. Gave them the benefit because of the holidays. Well that whole week goes by and I call again. Was told another week. Got it back and the issue it went in for is still there. After a month with no vehicle I’m going to have to bring it back again. I’m sure I’ll end up having to pay another deductible while I got with out transportation because they did half the job in the first place.

I would think twice before buying here. They’re fine up to the point of you buying and then they forget about you. I had an issue when I came in to pickup my new vehicle and in an attempt to resolve the problem the sales manager, Rob Sanford made an offer to compensate for my inconvenience. After several phone calls, emails and a visit back to collect what was promised all I’ve gotten has been crickets. I also reached out to the owner, Mike Jr. and never received a response from him as well. They advertise customer service ... Read More

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Google - Jan 11, 2026

I would think twice before buying here. They’re fine up to the point of you buying and then they forget about you. I had an issue when I came in to pickup my new vehicle and in an attempt to resolve the problem the sales manager, Rob Sanford made an offer to compensate for my inconvenience. After several phone calls, emails and a visit back to collect what was promised all I’ve gotten has been crickets. I also reached out to the owner, Mike Jr. and never received a response from him as well. They advertise customer service and satisfaction but they have failed to follow their mission statement.

if you’re gonna buy a used car there, make sure you read the paperwork to a T. and make sure they give you all of the paperwork when you pick up the car

Brutal… I dropped my car off on Tuesday morning to have the problem diagnosed. I didn't get the car back until Friday, morning. Did not get anything close to the root cause of the problem. I got a blanket statement “ it could be this but not sure of your situation… how much you want to spend” unm what? I want to know why my car is bucking when I accelerate. Not a huge ask. Picked the car up and paid a $250 diagnosis fee and still have a bucking car.

Had planned to be a returning customer but after waiting a week for the registration and hours for a sticker. Completely unprofessional! I will go anywhere but back to Grieco.

Was happy with sale until we had to wait almost a week for the registration. Now waiting 2 hours for a sticker when we finally got the registration. All bays were empty upon arrival. Would have gone anywhere else to get the sticker if we'd known it would take that long.

Deceptive, Disorganized, and Not Worth Your Trust — Go Elsewhere I purchased a vehicle from Grieco Ford of Raynham and deeply regret it. What should have been a straightforward process turned into a frustrating, time-consuming mess filled with avoidable delays, poor communication, and outright dishonesty — especially from DJ (sales) and Jeff (finance). Key information was never disclosed — including that I wouldn’t be able to drive the vehicle home the day of purchase without a transit plate. I was told the registration paperwork would go out immediately, but it didn’t. When I asked for the truck to be delivered after ... Read More

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DealerRater - Dec 7, 2025

Deceptive, Disorganized, and Not Worth Your Trust — Go Elsewhere I purchased a vehicle from Grieco Ford of Raynham and deeply regret it. What should have been a straightforward process turned into a frustrating, time-consuming mess filled with avoidable delays, poor communication, and outright dishonesty — especially from DJ (sales) and Jeff (finance). Key information was never disclosed — including that I wouldn’t be able to drive the vehicle home the day of purchase without a transit plate. I was told the registration paperwork would go out immediately, but it didn’t. When I asked for the truck to be delivered after all the delays, my reasonable request was dodged or ignored. I spent hours traveling, lost work income, and received little more than vague apologies and resistance. DJ eventually framed his partial effort to meet halfway as a "kindness from the heart" — ignoring the fact that much of the hassle was due to their own missteps. Jeff, the finance manager, never responded to my email or text at all. They also sold me an extended warranty at a price that was $1,000 higher than what I later found online for the exact same Ford Protect coverage. Do not buy a warranty from them. The one bright spot in this whole experience was Kellee Simoes, the Customer Relations Manager — she was professional, responsive, and tried to help where others wouldn't. As for DJ and Jeff, I truly hope they are motivated to find jobs where they can actually be honest. That much deception and avoidance has to lead to a painful and stressful life. I don’t know if this reflects Grieco Ford as a whole, but these two made the experience one I would never want to repeat.

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Bill Rudolph is our sales person. We spent a bit more than we wanted to, but that's car shopping for you. After being disappointed at our previous dealership we found Grieco! Bill was very helpful. We are certainly going to see him again when we purchase another vehicle.

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I can't trust them with the car for service. Unfortunately, we realized that every time the car goes in for service, after the coverage expired, something breaks down and they will say it on the next visit. Last time, on August 4 , we paid for the maintenance service, plus rotation and balancing. So we went back to check what was wrong because the car felt weird. We realized they didn't do the work, and we were sure because we had a nail in the tire and that tire was in the same place. So I asked for the video ... Read More

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Google - Nov 20, 2025

I can't trust them with the car for service. Unfortunately, we realized that every time the car goes in for service, after the coverage expired, something breaks down and they will say it on the next visit. Last time, on August 4 , we paid for the maintenance service, plus rotation and balancing. So we went back to check what was wrong because the car felt weird. We realized they didn't do the work, and we were sure because we had a nail in the tire and that tire was in the same place. So I asked for the video to prove they did the work. They said they forgot to record it. So they lied about everything. What a disappointment cause this seems like they just want the car in to make more money.

Would have given 0 stars if possible. They outright lied to me about what was wrong with my car in order to steal money from me. Then, when when I asked for a trade in value, they refused to give me even a range. These people are FRAUDULENT and MANIPULATIVE. Classic car dealership behavior, never come here for anything ever.

Found a used truck online. Called and scheduled a test drive on a Tuesday morning. While test driving I asked about the tires condition, was told the dealership was putting new tires on. I was also told they did replace the brakes and rotors. We negotiated a price and gave the dealership a 5,000 dollar deposit. We were paying cash. And schedule to pick it up at the end of the week. On Friday went to pick up the truck. The truck hadn’t been detailed. And the tires were USED tires! Made me wonder if they replaced the brakes with ... Read More

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Google - Nov 14, 2025

Found a used truck online. Called and scheduled a test drive on a Tuesday morning. While test driving I asked about the tires condition, was told the dealership was putting new tires on. I was also told they did replace the brakes and rotors. We negotiated a price and gave the dealership a 5,000 dollar deposit. We were paying cash. And schedule to pick it up at the end of the week. On Friday went to pick up the truck. The truck hadn’t been detailed. And the tires were USED tires! Made me wonder if they replaced the brakes with used brake parts? The experience has not been one of best. It seems like the dealership isn’t focused on details and follow-up. Hopefully things get improve moving forward.

They suck with customer service its horrible.

There isn't enough bad things I can say about dealing with this abomination of a dealer. 2 Ford Mavericks later I sold it to get away from dealing with Ford and this awful service department.